Privacy Policy — Impala Agri Drones

 

Last updated:  2026

1. Introduction

Impala Agri Drones respects your privacy and is committed to protecting your personal information in accordance with South Africa’s Protection of Personal Information Act, 4 of 2013 (“POPIA”).

This policy explains how we collect, use, store and protect information submitted through our website.

2. Information We Collect

We may collect the following information when you contact us or request a quotation:

  • Full name
  • Telephone number
  • Email address
  • Farm name and location
  • Approximate hectares
  • Crop type
  • Service required
  • Preferred service date
  • Project details
  • Website usage and technical information, such as your IP address, browser and device type

3. How We Collect Information

Information may be collected when you:

  • Submit a website form
  • Contact us by telephone, email or WhatsApp
  • Request a quotation
  • Browse or interact with our website
  • Voluntarily provide information during an enquiry

4. How We Use Your Information

We use personal information to:

  • Respond to enquiries
  • Assess agricultural drone service requirements
  • Prepare and provide customised quotations
  • Communicate about requested services
  • Schedule and manage approved projects
  • Maintain necessary business and operational records
  • Improve our website and services
  • Meet legal, regulatory and safety obligations

We will not sell or rent your personal information.

5. Sharing of Information

We may share information only when reasonably necessary with:

  • Website, hosting and technology providers
  • Professional advisers and service providers
  • Employees, operators or contractors involved in delivering a requested service
  • Authorities where disclosure is legally required

Any service provider processing personal information on our behalf must take appropriate steps to protect it.

6. WhatsApp and External Services

When you contact us through WhatsApp or another third-party platform, your information may also be processed according to that platform’s privacy policy. Impala Agri Drones does not control how external platforms process information.

7. Cookies and Website Analytics

Our website may use essential cookies and analytics technologies to maintain functionality, understand website traffic and improve the visitor experience.

You may restrict cookies through your browser settings, although certain website features may then function incorrectly.

8. Information Security

We use reasonable technical and organisational safeguards to protect personal information against loss, misuse, unauthorised access, alteration or disclosure, as required by POPIA. However, no internet transmission or storage system can be guaranteed to be completely secure.

9. Information Retention

Personal information will be retained only for as long as reasonably necessary for the purpose for which it was collected, or as required by applicable legal, tax, operational or contractual obligations. Information that is no longer required will be securely deleted or de-identified.

10. Your Rights

Subject to POPIA, you may request that we:

  • Confirm whether we hold your personal information
  • Provide access to your personal information
  • Correct inaccurate or outdated information
  • Delete information we are no longer legally entitled to retain
  • Stop certain processing activities
  • Withdraw consent where processing depends on consent

We may require proof of identity before processing a request.

11. Direct Marketing

We will only send electronic marketing communications where permitted by law or where appropriate consent has been obtained. You may unsubscribe or request that marketing communication stop at any time.

12. Children’s Information

This website is intended for business and agricultural enquiries. We do not knowingly collect personal information from children without the required consent or lawful authority.

13. Links to Other Websites

Our website may contain links to external websites. Impala Agri Drones is not responsible for the privacy practices, security or content of third-party websites.

14. Changes to This Policy

We may update this policy when our services, website practices or legal obligations change. The latest version will be published on this page with its updated date.

15. Contact Us

For privacy questions or requests, contact:

Impala Agri Drones
Telephone/WhatsApp: 072 351 0998
Email: info@impaladrones.co.za

If you believe your personal information has been handled unlawfully, you may also submit a complaint to the Information Regulator of South Africa.

This policy is based on the requirements of South Africa’s Protection of Personal Information Act.